• InCompass will be shutting down the usage of the legacy RTO system on July 12, 2021, for Racing access only (other HB RTO services will still be available). You will need to use the Track Manager system ( as your primary and only access to the racing office software. If you have any questions you can contact us at (800) 625-4664 (press 3) or email us at

A RTO User I.D. and password permits access to RTO by the assigned user only. It is your responsibility to keep your password secure. Sharing your User I.D., password and/or account access is prohibited and may result in the termination of your RTO User I.D. and/or password.